We are here to help 24/7/365
Technology that works. Experience that serves.
Business Hours support
MON – FRI: 8am – 5pm CST (excluding Holidays)
The core charges allow for up to 30 minutes of support, after that you will be billed per minute at the rate of $2.50 per minute. NBXpress Service Contract customers are eligible for a 10% discount on all support rates.
Business Hours support
MON – FRI: 5pm – 12am CST
WEEKENDS: 8am – 12am (excluding Holidays)
SUN – SAT: 12am – 8am CST
HOLIDAYS: 12am – 12am (All Day)
Information Technology Staffing (IT Staffing)
Are you looking for a partner who can help you with your IT Staffing needs? If you need “IT Help Desk” or “Cabling Techs” on a permanent or semi-permanent basis we can help you meet your staffing needs. Give us a call and speak to a staffing specialist to see how we can help you staff your organization for a better tomorrow.
Local Information Technology Onsite Support for Out of Town General Contractors
Do you have a support contract to provide IT Services to a client with a branch/branches in the local Omaha area? Are you looking for a company who can put reliable technology trained eyes, ears and hands on your local Omaha area client?
Omaha Communications can staff your local projects as subcontractors. We can provide “subcontract” techs with expertise ranging from VoIP, Networking, Servers, Phone Systems and Point of Sale. We cover territory from Omaha as far west as Lincoln and as far east as Des Moines.
3Com/HP NBX Support
For years Omaha Communications was the largest national reseller of NBX phone systems. Hewlett Packard ended support for the NBX system in 2009. But, Omaha Communications continues to provide licenses and technical support for the NBX. If you need licenses, replacements parts, phones or technical support for your NBX contact our support team or call at 402-346-0200. Also, ask about our unlimited support contracts for NBX starting at $600/year.
ShoreTel and Mitel Support
Omaha Communications provides support for ShoreTel phone systems and Mitel Connect phone systems which are based on the ShoreTel platform. If your local ShoreTel support provider is not able to meet your needs we can help. Or if you need to upgrade your system from ShoreTel 14.2 to Mitel Connect software contact us to get a free evaluation and estimate. Upgrade before it’s too late and support is discontinued in 2020.